Al-Bahar Honors Technicians in Epic Global Dealer Technician Challenge: Regional Qualifiers Await!
United Arab Emirates – Aug 2024
Al‑Bahar, the authorized dealer of Caterpillar® products and services across the UAE, Oman, Bahrain, Kuwait, and Qatar, successfully concluded its entry-level Internal Challenge, a subset of the Global Dealer Technician Challenge (GDTC) hosted by Caterpillar, titled "Heroes of the Trade." The grueling competition, held over four days at Al‑Bahar's Regional Training Center in Sharjah, UAE, pushed the limits of four exceptional technicians, ultimately crowning two champions who will represent the dealership at the upcoming Regional Qualifiers in Dubai this November.
"At Al‑Bahar, we are dedicated to fostering a culture of excellence within our service network, as our technicians are our main advantage serving our customers better," said Mr. Ibrahim Elaian, Vice President of Service at Al‑Bahar. "The Global Dealer Technician Challenge provided a phenomenal platform for our technicians to showcase their expertise, dedication, and commitment to continuous learning. We are incredibly proud of all participants, and we're confident that our champions will shine brightly at the regional level."
The competition tested the technicians' skills across a wide range of areas, including machine diagnostics, practical service applications, and a deep understanding of aftermarket support offerings. The internal challenges, which were conducted from the 24 – 28 June 2024, concluded with a celebratory award ceremony recognizing the exceptional achievements of all four participating technicians. The ceremony provided a platform to acknowledge their dedication, and hard work, throughout the challenge.
Bilson Poulose, one of the winning technicians, commented, "The GDTC was an incredibly rewarding experience. It challenged me to push my boundaries and apply my knowledge in real-world scenarios. I'm excited to represent Al‑Bahar at the Regional Qualifiers and compete against the best from across the region."
Hamza Sobeih, the other champion, echoed this sentiment, stating, "This competition has been a fantastic opportunity to learn from experienced mentors and fellow participants. I'm grateful for the support of Al‑Bahar and I'm eager to showcase my skills in upcoming qualifiers."
To prepare for the qualifiers, the winning technicians have been assigned a mentor – Mr. Waqar Khan, Service Training Instructor, Al‑Bahar. Commenting on the challenges and the technician performances he added, "The growth and development we witnessed in these technicians throughout the competition has been truly remarkable. This challenge has not only tested their technical skills but also their problem-solving abilities and teamwork. The reward is a well-deserved recognition of their efforts, and I have full confidence that with continued training, they will be formidable competitors at the Regional Qualifiers, Semifinals and further proceed to the Final Global Challenge in Las Vegas - USA"
The journey to becoming "Heroes of the Trade" continues! Al‑Bahar's winning technicians will now undergo intensive training to prepare them for the Regional Qualifiers taking place in Dubai this November. The goal is to secure a coveted spot at the Global Finals and be crowned the world's "Top Technician."
Stay tuned by following us across our social media handles, for further updates on Al‑Bahar's journey in the Global Dealer Technician Challenge! For more information, visit our website - https://www.albahar.com/global-dealer-technician-challenge/
About Al‑Bahar
For more than 80 years, Mohamed Abdulrahman Al‑Bahar has proved to be one of the most trusted equipment trading companies in the Middle Eastern region. As the authorized dealer of Cat® products, Al‑Bahar offers an extensive range of new, rental and used products covering construction, power generation, and materials handling equipment. Al‑Bahar provides comprehensive support solutions comprising Cat® Connect technology solutions, parts, and services across a myriad of industries. Headquartered in Sharjah, UAE, Al‑Bahar holds the strength of 2800 employees, spread across all its functional branches. For more information, visit www.albahar.com or contact us at [email protected]