MAINTAIN YOUR CAT® MACHINE EASY TO OWN AND READY TO WORK
Purchasing and owning equipment is not an easy task. To make sure it reaches peak capability, we have to work together, as a team. In an attempt to build stronger relationships that are beyond just the point of sale and extend throughout the machine lifecycle, Al-Bahar along with Caterpillar brings to you Customer Value Agreements, a package of consistent services, reinforcing our intention to become a trusted advisor to your business.
A CVA program adds an additional layer of security, support, and ownership in an otherwise chaotic environment. It helps take away the unpredictability, and replaces it with clarity and focus.
What is a CVA?
It is a hassle-free ownership plan to get the most from your Cat® equipment. Genuine Cat® Parts deliver right on time and right to your door, with instructions for hassle-free maintenance. You get the security of an Equipment Protection Plan (EPP) to avoid unexpected costs for unplanned repairs. All the keys to machine health management conveniently display on your phone. In addition, it all can roll in with your monthly machine payment. It is one easy plan to leverage Cat value — beyond the machine — to maximize your investment and lower ownership costs.
WHAT COMES IN A CUSTOMER VALUE AGREEMENT?
Al-Bahar can walk you through the flexible CVA options: PM management according to working hours, whether you do the maintenance or prefer dealer service, amount of EPP coverage and more. Below are the key reasons why you’ll find value in a CVA.
HASSLE-FREE MAINTENANCE
with Genuine Cat® Parts delivered right to you, right on schedule for maintenance. Service options are flexible to best suit your operation.
SECURITY OF EXPERT DEALER SUPPORT
with Equipment Protection Plans that offer troubleshooting, diagnostics, and repairs with Genuine Cat Parts.
PEACE OF MIND FROM EQUIPMENT HEALTH MANAGEMENT
with easy access through the Cat App and My.Cat.Com to monitor machine-hours, location and key health alerts, and inspection results through Cat Inspect.
HASSLE-FREE OWNERSHIP
from helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.
CVA Options offered by Al-Bahar
Full PM with Cat Oil
Including Labor, Parts, Coolants, Cat Oils, SOS samples and any service supplied to perform the Agreement’s Scope of Work every interval.
Full PM without Cat Oil
Oil will be supplied by the customer.
PM Lite with Cat Oil
Including: Preventive Maintenance Kits-Parts, SOS and Oil.
Performing Major PM Service (Every 1K or 2K Hours). That included Parts, SOS, Oil, Labor & Supplies
Machine Visual & Operations Inspection (Every 1K or 2K Hours).
PM Lite without Cat Oil
Oil will be supplied by the customer.
PM Kit with Cat Oil
Including: Providing the customer with the Preventive Maintenance Kits-Parts, SOS, and Oil.
PM Kit without Cat Oil
Oil will be supplied by the customer.
30 Mins