Service Level

Value

CUSTOMER PORTAL
Track your fleet, order parts and schedule service (complimentary solution)

A Simplified Caterpillar Experience

• Link to important Cat® applications in one place
• Easily obtain info you need: Operation and Maintenance Manuals (OMMs), emissions stickers, S∙O∙S℠ results, Safety Service letters and more<
• Request parts or service with click of a button

Monitor Your Entire Fleet

• Keep tabs on your whole fleet regardless of make, industry, or connectivity,
• Basic data for optimizing your fleet

• Get off those spreadsheets for Preventative Maintenance tracking

HEALTH AND OPERATIONS MONITORING

Customize alerts, schedule maintenance and troubleshoot remotely

• Decreasing Owning & Operating costs
• Minimizing downtime
• Peace of mind with Ready to Run
• Real time streaming data & insights
• Customized alerts
• Insights on the go, with the new Cat Remote Asset Monitoring (RAM) app
• Reports for fleet management and compliance
• Remote Start/Stop

PREDICTIVE

RECOMMENDATIONS

Access critical data anytime, leverage analytics to take action before trouble strikes backed by robust consulting support

• Customized Site Specific Parameters
• Ability to connect balance of plant
• Predictive Analytics (Maintenance, Performance and Notifications)
• Advanced Reporting